This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally identifiable information’ (PII) is being used online. We understand the power that the Internet holds for changing your life and making things easier for you. These benefits are at risk if people are concerned about their personal privacy. We are committed to providing you with an Internet experience that respects and protects your personal privacy choices and concerns. In general, we gather information about all of our users collectively. We only use such information anonymously and in the aggregate. This information helps us determine what is most beneficial for our users, and how we can continually create a better overall experience for you. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
Personal Information
This website functionality requires/requests users to provide contact information (such as their email address) and personal information (such as their names, address phone numbers, and other details). The user’s contact and personal information is used to contact said user when necessary and requested, but is primarily used to collect personal information necessary to effectively market and to sell the property of sellers, to locate, assess and qualify properties for buyers and to otherwise provide professional services to clients and customers.
Information Collection and Use
When subscribing to a newsletter or filling out a form, as appropriate, we collect the information you enter, including but not limited to, your name, email address, mailing address, phone number or other details to help you with your experience.
- We may use the information we collect from you in the following ways:
- To personalize user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To allow us to better service you in responding to your customer service requests
- To administer a contest, promotion, survey or other website feature
- To send periodic emails regarding your interest for property listings and services
This website is the sole owner of the information collected. We will not sell, share, trade or rent this information to others in ways different from what is disclosed in this statement. This website collects information from our users at several different points on our website. We ONLY collect personal information necessary to effectively market and to sell the property of sellers, to locate, assess and qualify properties for buyers and to otherwise provide professional services to clients and customers. We do not sell, trade, transfer, rent or exchange your personal information with anyone. We do not disclose information about your individual visits to this website, or personal information that you provide, such as your name, address, e-mail address, telephone number, etc., to any outside parties, except when we believe the law requires it.
Links
This site contains links to other sites. These sites have their own policies and practices with respect to online privacy, and This site cannot be responsible for the privacy practices or the content of these Web sites. In addition, in certain instances a This site advertiser may ask you for personal information. This site cannot be responsible for the privacy practices of its advertisers. Only certain employees have access to the information you provide us. For example, we impose strict rules on our employees who have access either to the databases that store user information or to the servers that host our services. While we cannot guarantee that loss, misuse or alteration to data will not occur, we try to prevent such unfortunate occurrences.
Email links
This website provides an email address link located on the ‘Contact Us’ page so that you may email us directly with any questions or comments you may have. This website reads all messages received and makes efforts to respond promptly. In addition to replying to your comment or inquiry, we may also file your email for future reference regarding improvements to our website or discard the information. Your personal information is not shared, traded, sold, or exchanged with any third parties without your express permission.
Do we use ‘cookies’?
Yes. Cookies are small files that a website or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the website’s or service provider’s systems to recognize your browser and capture and remember certain information. They are used to help us understand your preferences based on previous or current website activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about website traffic and website interaction so that we can offer better website experiences and tools in the future.
This website uses the following cookies:
Google Analytics: This cookie allows us to see information on user website activities including, but not limited to page views, source and time spent on websites. The information is depersonalised and is displayed as numbers, meaning it cannot be tracked back to individuals. This will help to protect your privacy. Using Google Analytics we can see what content is popular on our website, and strive to give you more of the things you enjoy reading and watching.
Google AdWords : Using Google AdWords code, we are able to see which pages helped lead to contact form submissions. This allows us to make better use of our paid search budget.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer, Google Chrome, Safari, Firefox and other browsers) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.
If you disable cookies, some features will be disabled, however, it won’t affect the user experience that makes your website experience more efficient. Some of our services may or may not function properly as a result of disabling cookies.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. You can find more information here: https://support.google.com/adwordspolicy/
If you use third party social media accounts (like Google and Facebook) to log in to our website, we may access your public social media profile information. You can always limit this sharing using your social media service settings. However, if you revoke our ability to access your social medial profile, that choice will not apply to information that we have already received from that third party.
Third Party Disclosure
In order to serve you better, we offers clients access to certain information about third party products and services through links on this web site to other third party web sites, including social media web sites.
We do not sell, trade, or otherwise transfer to outside parties, your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our website policies, or protect ours or others’ rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. KnowYourProperty.ca is in no way responsible and cannot guarantee the content or privacy of other web sites.
Third Party Advertising
The ads appearing on this web site are delivered by different services including but not limited to Google.
Information about users’ visits to this site, such as number of times they have viewed an ad (but not name, date of birth, or any other personal information), is used to serve ads to users on this site. For more information about Google and cookies, please click here .
Log Files
Like most standard web sites, we maintain log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks.
This date may be used to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information. We may use a tracking utility that uses log files to analyze user movement.
Canada Anti-Spam Law (CASL)
CASL is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
- We collect your email address in order to:
- Send information, respond to inquiries, and/or other requests or questions.
- Market to our mailing list or continue to send emails to our clients after the original transaction has occurred
- To be in accordance with CASL we agree to the following:
- NOT use false, or misleading subjects or email addresses
- Identify the message as an advertisement in some reasonable way
- Include the physical address of our business or website headquarters
- Monitor third party email marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests quickly
- Allow users to unsubscribe by using the link at the bottom of each email
Opt-Out
Simply Look for “Unsubscribe” link at the bottom of the each email you receive from knowyourproperty.ca and unsubscribe from their directly. You will be automatically removed from our subscription list upon unsubscribing.
Business Transitions
In the event we goes through a business transition, such as a merger, acquisition by another company, or sale of a portion of its assets, users’ personal information will, in most instances, be part of the assets transferred.
Correcting Your Information
You have the right to request access to the Personal Information we keep about you and to request to correct the information if it is shown to be inaccurate or incomplete. If you would like to access or correct the Personal Information held in your file, please make a written request to Email, under “Questions, Concerns and Complaints”. We will respond to your request as efficiently as possible. Please note that we will request Personal Information from you to verify your identity before providing you with access. Please also note that your right of access and correction is not absolute; there are circumstances under which we may refuse access as provided under applicable law. In such circumstances, we will provide you with an explanation for the refusal.
Notification of Changes
This policy may be revised over time as new features are added to the website. We will post those changes so that you will always know what information we gather, how we might use that information, and whether we will disclose it to anyone. Please check this website for information about revisions to our privacy policy. We will notify you directly if there is a material change in our privacy practices. We will take commercially reasonable measures to obtain written or active e-mail consent from the user, if this website is going to be using the information collected from the user in a manner different from that stated at the time of collection. We will also post the changes in our privacy statement 10 days prior to a change.
Legal Disclaimer
We may disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law or comply with a legal process serviced on our website.
Updates
We may update this Privacy Policy from time to time, so please check back often to review the latest version. When material changes are made to this Privacy Policy, we will notify you by posting the updated version, and we will update the effective date below. Following each update we will assume that you have familiarized yourself with the current version of our Privacy Policy.
Contacting Us
If you have any questions, concerns or complaints about your Personal Information, or about the our Privacy Policy, please send us an Email and we will be pleased to assist.