Privacy Policy

We collect minimal information necessary to provide our educational services: • **Account Information**: Email address and name when you register. • **Usage Data**: Anonymous analytics about which pages and tools you use, to improve our platform. • **AI Interaction Data**: Questions you ask our AI Advisor or Health Check tools are processed to generate responses but are not permanently stored with your identity. • **Cookies**: We use essential cookies for authentication and session management. We do **not** collect sensitive personal information such as financial details, property addresses, or identification numbers.

Your information is used solely for: • Providing access to our educational tools and content. • Generating AI-powered responses to your questions. • Improving our guides, calculators, and platform features. • Sending important account or platform notifications. We will **never** sell, rent, or share your personal information with third parties for marketing purposes.

We use cookies for: • **Authentication**: Keeping you logged in securely. • **Analytics**: Understanding how visitors use our platform (anonymized). • **Preferences**: Remembering your settings (e.g., province selection). You can disable cookies in your browser, but some features may not function properly.

We implement industry-standard security measures to protect your information, including encrypted data transmission and secure storage. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

Our platform uses third-party services to power certain features: • **AI/LLM Providers**: To generate AI-powered responses for our Advisor and Health Check tools. • **Analytics Providers**: For anonymous usage analytics. These providers have their own privacy policies, and we encourage you to review them.

You have the right to: • Access the personal information we hold about you. • Request correction of inaccurate information. • Request deletion of your account and associated data. • Opt out of analytics tracking. To exercise these rights, contact us at privacy@knowyourproperty.ca.

Our platform is not directed to children under 18, and we do not knowingly collect information from minors. If you believe a minor has provided us with information, please contact us.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.